Portrait of Rafael Montero
Talent · Professional profile

Rafael Montero

Senior software engineer. .NET, cloud architecture on AWS and Azure, and applied AI. 20 years taking business-critical software from idea to production.

  • 20 yearsof software engineering, since 2007
  • 0.13%error predicting a flood peak on the Genil river
  • AIcustomer support platform taken to production
  • UCOComputer Engineering, University of Córdoba
About me

Software that keeps real businesses running, since 2007.

For twenty years I've been building software that supports critical operations: banking, insurance, vehicle telemetry and, more recently, AI-powered products. My home ground is backend development in .NET and C#, distributed systems and cloud-native architecture on AWS and Azure.

I work across the whole lifecycle: understanding the business problem, designing the architecture, implementing, automating tests, setting up CI/CD and infrastructure, and running it in production. Since 2023 I've taken an AI customer support platform from concept to a live system, combining AI agents and human agents on an event-driven architecture.

What drives me most is the hard problem and modernising what already exists: taking a system that works but has fallen behind and turning it into something reliable and maintainable without stopping the business. I choose tools for the problem, not for the hype.

Computer Engineering (2007) and Technical Engineering in Computer Systems (2005) from the University of Córdoba, with top marks (10/10) on both final-year projects.

  • From zero to production

    I deliver complete products, not just features: from the initial architecture to a system running with real users.

  • Modernise without breaking things

    Legacy system migrations in banking, insurance and IoT while the business keeps running.

  • Architecture with judgement

    DDD, CQRS, Event Sourcing, microservices and infrastructure as code, applied to real products.

Career

Success stories

Six career milestones that show how I work: the problem, what I did and what was achieved.

  1. 2023 – present Tugi Tark Senior Full-Stack Software Engineer

    An AI-powered customer support platform, from concept to production

    I designed and delivered the platform from scratch, setting the architecture and engineering foundations so it could evolve over the long term.

    • AI agents and human agents working together in the same support flow, with a workspace for the team and widgets for end customers.
    • Cloud-native, event-driven architecture on AWS, with Event Sourcing, CQRS and DDD.
    • Infrastructure as code with Pulumi and continuous delivery.
    .NETVue 3AWSPulumiMongoDBPostgreSQL
  2. 2021 – 2023 Innovation Group Senior Software Engineer

    Evolving a large-scale insurance claims platform

    New capabilities for business-critical workflows in a distributed microservices architecture on Azure.

    • Scalable backend services and APIs, with Ocelot as API Gateway and messaging over RabbitMQ and Azure Service Bus.
    • Azure Functions and Logic Apps for processes and integrations.
    • Raising the quality bar: automated testing, BDD with SpecFlow, code reviews and CI/CD on Azure DevOps.
    .NETAzureAngularRabbitMQSQL Server
  3. 2020 – 2021 Net4Things Senior .NET IoT Engineer · Córdoba team lead

    Modernising a Smart Car platform in production

    Vehicle telemetry collected through OBD devices. I led the Córdoba engineering team while driving the technical modernisation.

    • Migration of core services from .NET Framework 4.7.2 to .NET Core 3.1.
    • Move towards microservices with RabbitMQ and containerised Docker deployments on Red Hat OpenShift.
    • Dapper as micro-ORM and MariaDB/MySQL for storage.
    .NET CoreRabbitMQDockerOpenShiftMariaDB
  4. 2019 – 2020 atmira · Banco Santander Technical Leader / Senior .NET Developer

    Business-critical banking applications for Banco Santander

    New features in backend services and web applications for the bank's critical operations, within cross-functional agile teams.

    • Modernising the stack towards current web technologies and service-oriented architectures.
    • Several technology generations side by side: Web Forms and AngularJS alongside Web API, .NET Core and Angular 8, with Oracle and AS/400 behind them.
    C#.NET CoreAngularOracleAS/400
  5. 2009 – 2012 Seguros CajaSur Analyst

    Migrating insurance policies and pension plans to BBK Bank CajaSur

    When the insurer changed hands, every policy and every pension plan had to arrive intact. I was solely responsible for migrating the pension plans.

    • Analysis, coordination and development of the Web Agent that CajaSur branches used to take out policies.
    • ASP.NET intranet connected to the Web Agent through web services.
    • Scheduled data exchanges with BBK Bank CajaSur and Biharko, and management of the AS/400 system with DB2/400.
    ASP.NETVB.NETSQL ServerAS/400DB2
  6. 2007 – 2008 Telvent · Abengoa Group Developer · Software Factory and R&D

    Real-time flood forecasting for the Guadalquivir basin

    I designed and implemented the hydrological forecasting algorithms for the Guadalquivir River Basin Authority, within the THMDT decision support system, as well as weather algorithms for Spain's Directorate-General for Traffic.

    • Weather radar, rain gauge and SCADA data combined with hydrological models and displayed on Google Earth.
    • Migration of the Ministry of the Environment's river basin application from VB 6.0 to VB.NET.

    0.13% error predicting the peak flow of the Genil river during the December 2009 rainfall event, compared with actual SAIH data.

    C#VB.NETC / C++SCADAGoogle Earth

Also: Computación Tecnología e Innovación (2012 – 2019, custom applications from concept to production), A3M Auto Id (2008 – 2010, project management and team coordination) and Insa, IBM Group (2009, analysis for CajaSur).

Tech stack

The tools with the most production hours behind them

I choose for the problem, not for the hype. These are the technologies I've used to build and maintain real systems.

  • .NET
  • Java
  • Python
  • JS / TS
  • Angular
  • Vue 3
  • Azure
  • AWS
C#DockerPulumiRabbitMQPostgreSQLMongoDBSQL ServerDDD · CQRS · Event SourcingCI/CD
Where I've worked

Companies

Contact

Let's talk

If you're looking for a senior engineer for your team or want a second opinion on a technical challenge, drop me a line. I reply personally.

Villa del Río, Córdoba (Spain)